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Settlement or payment issue

Settlement or payment issue

You have a problem or question about ATM cash settlement or revenues

Settlement Explained / payment issue

Your ATM settles daily at 9PM Eastern Standard Time regardless of whether you perform a Day Total. Its automatic,

You should see a daily next business day deposit to your account on your statement like;

“Miscellaneous Payment
TNS SMART NETWORK Direct Conne “ OR possibly like

“TNS-SN Direct C MSP”

WHEN DO I GET MY FLOAT CASH LOADED INTO ATM BACK?

Settlement of dispensed vault cash and surcharge fees are processed and paid next business day (excluding bank holidays).

ATM Settlement deposits are made up of transactions between 9PM EST and 9PM EST.

Monday Transactions to 9PM >
                    Posted to account on Tuesday
Tuesday Transactions to 9PM >
                    Posted to account on Wednesday
Wednesday Transactions to 9PM >
                    Posted to account on Thursday
Thursday Transactions to 9PM >
                    Posted to account on Friday
Friday Transactions to 9PM >
                    Posted to account on Monday 
Saturday Transactions to 9PM  >
                    Posted to account on Monday
Sunday Transactions to 9PM >
                    Posted to account on Monday

   A Day Close at the ATM does not determine settlement deposits. Unlike many Debit POS systems.

You can easily verify your deposits from our 24/7 secure WebMon; at https://secure.myterminals.com/SPS/login

On left hand margin goto Reporting > Online Reports > Deposit History for Account

You can select a date range and view on line or download Excel file. The deposit amounts will match 1:1 to your bank statement.

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24 Hour secure

online reporting

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Deposit History for Account


Breakdown of Deposits to funding accounts sourced from a Terminal over a date range

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Easy Balance

1. Select date range

2. select account (your account comes up automatically unless you specified more than 1)

3. Choose report type

4. Get report. SIMPLE!